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? FAQ
Everything runs on one pool of monthly credits. Video is 3 credits per rendered second - a 30-second listing video lands around 120 credits, including its built-in twilight and night transformations. Photo enhancements are 2 credits each. Editing a finished video (text, music, reordering, trims) is always free.
Photo enhancements cost 2 credits each, so every plan has room for plenty alongside its videos - roughly 40 spare edits on Starter, and more on higher tiers. Skip a video some month and that's another ~60 edits' worth of credits.
Credits refresh with each billing cycle. Unused credits don't roll over, so pick the plan that matches a typical month - you can change it anytime.
Yes. Manage or cancel your subscription anytime from the billing portal. You keep access until the end of the period you've paid for, and every video you've made stays yours.
Yes - upgrades and downgrades are handled through the Stripe billing portal and take effect immediately, with charges prorated automatically.
Upgrade to the next tier for that month, then drop back down. Proration means you only pay the difference for the days you use it.
If something goes wrong on our end - a failed render, a stuck job - credits are refunded automatically. For billing questions, reach out and we'll make it right.
All major credit and debit cards, processed securely by Stripe. We never see or store your card details.